Agency Of Boom (formerly Online Guru) is a full service social media management agency based in Liverpool and Southport, Merseyside. Directors Phil Gee and Rob Savage have years of ‘front line’ marketing experience and have helped 100s of businesses to raise their profiles considerably by maximising their exposure on social media. A team of 6 monitor the internet 7 days a week, creating daily posts, answering promptly all enquiries and creating a buzz around our clients brands.
Social Media Management
Social Media is a necessary evil but can sometimes just take more time than you have to spare during your busy schedule. With nine years’ experience, we specialise in making a big noise about your brand on Social Media. We create compelling, topical, relevant posts leading customers directly to your door. We become your online marketing department delivering you quality leads while you get on with running your business.
Social Media Customer Service
Social Media is an ‘in the moment’ marketing tool. Your customers (and prospects) ask a question and expect a reply. Responding 24 hours later will be too late and you will likely lose the trust from them. Let us do it all for you!! We deliver fast replies on Facebook, Instagram and Twitter, 24/7 on behalf of the businesses we represent. Every reply is generated from one of our Customer Support Staff who are located in our North West Office and every reply is bespoke to the individual query.
Social Media Lead Generation
We guarantee a response time within 15 minutes of the customer mentioning your @username or commenting on your social media pages. We work with your brand to create a full selection of signed-off replies. These can be used to answer the most common questions, from complaints to sales We actively monitor and remove all inappropriate comments, images, hate speech comments, and trolls from your brand’s Social Competitions or Pages
Social Media Strategy
We offer various packages to firms requiring help and assistance with social media. We can design a bespoke strategy for you after looking at your business offering, your target market, and your other marketing strands. From this, we can formulate an action plan to ensure that your brand gets maximum exposure on the social media highway!!
At Boom, we will develop an integrated and innovative marketing campaign based around your businesses unique selling points. We’ll work with you to develop a promotional plan that delivers results, whether you need a one-off service or one of our tailored packages, designed to achieve your short and long-term objectives.